Q. What are the available sizes for your USB Flash Drives?
A.We offer following sizes: 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB, 4GB, 8GB, 16GB, 32GB, 64GB, 128GB, and 256GB*.

Q. What is the difference between USB 1.1 and USB 2.0:
A. The main difference between 2.0 and the previous standard of 1.1 is that the 2.0 USB flash drives are faster. USB 2.0 averages a data rate of 480 Mbps (megabits per second) while USB 1.1 only hits 12 Mbps, which make 2.0 about 40 times faster. All new flash drives should be USB 2.0.

Q. What is the difference between USB 2.0 and SuperSpeed USB 3.0:
A. Again, as the world of technology changes, so do the standards for peripheral devices.  Faster is better, and in this case, USB 3.0 runs circles around its predecessor USB 2.0.  USB 2.0 averages a data rate of 480 Mbps (megabits per second) while Super Speed USB 3.0 can see speeds up to 5Gbps (Gigabits per second), which makes USB 3.0 about 10 times faster.

Q. What type of printing do you offer?
A. We offer a wide range of printing options for our USB flash drives, click on ‘Services – Logo Imprinting Options’ for more detailed information.

Q. Will the autorun files I have pre-loaded onto the branded USB flash drives work on all PC’s?
No, Autorun will not work with Mac systems but will work on Windows 2000 / XP / SP3 and Windows Vista, Windows 7, Windows 8.1. Please note – some corporate networks restrict the use of autorun.  While autorun may work on Windows 10 systems, Microsoft as pre-set the default setting (for security reasons) to disable this feature.

Q. What is the usual delivery time for any order I place?
A. We are normally able to deliver your order between 2 and 3 weeks from order confirmation.

Q. Do you offer rush service?
A. Yes, we do offer rush service on some popular products. Please contact us for more information.

Q. How will Trans Canada USB ship my USB flash drives to me?
A. We ship via all of the most trusted and popular companies.  Depending on your location, we may ship via Purolator, Dicom, FedEx, UPS, or Canada Post Expedited Service.

Q. What is the minimum order quantity?
A. Our minimum order quantity is 50 pieces for USB flash drives, and between 25 and 100 units for non-USB products (i.e. Power Banks, Qi Wireless Charging Pads, and Bluetooth speakers and headphones).

Q. What is the minimum order for printing our logo on the lanyards?
A. Logo printed lanyards are available from 100 pieces.

Q. Do you offer any warranty on the branded USB flash drives you supply?
A. All of our USB memory sticks are quality checked at our office in Vaughan, Ontario before being shipped to you but in the event of any failure we do offer a 5 year warranty on all of our USB products.

Q. Will your USB Memory sticks work with any computer?
A. All of the USB flash drives that we supply are based on the current USB standards and will work on all PCs and Macs running Windows ME or later or Mac OS 8.6 or later, as well as Linux, and many other proprietary devices made to be used with USB Flash Drives.  If you are planning to use your USB Flash Drives on an industry-specific or special piece of equipment, make sure to check the user manual for any posted requirements and share the information with us so that we may supply a product with matching specifications.

*256GB is currently only available in Super Speed USB 3.0.